Frequently asked questions
Answers about FOX Professional, the trial and payment, data and analytics, trading algorithms and the partner program. Did not find an answer? Write to contact@foxtradingcapital.com.
Create an account and get full FOX Professional access for 30 days — no card required.
FOX Professional
What is FOX Professional and what is available without registration?
FOX Professional is the closed section with full analytics: Maximum Analytics, Daily Brief, support and resistance levels, the economic calendar, trading windows and market risk. Without signing in you can see the overview of supported markets, the economic calendar and the description of the FOX Protocol methodology.
What does a FOX Professional subscription include?
Technical analysis on eight timeframes (EMA, RSI, MACD, ADX, market structure), support and resistance levels, fundamental analysis, intermarket context (DXY, bond yields, stock indices), CFTC (COT) reports, FOX View, the economic calendar and Trading Windows, market risk, the Daily Brief, Telegram Professional Alerts and the AI Assistant — for 19 instruments.
Trial, subscription and payment
How much is FOX Professional and how does the trial work?
The FOX Professional trial is available for 30 days, once per website account. After the trial, access continues once you pay (PayPal or cryptocurrency): €9.99 per month or €89.99 per year. The current price is shown at checkout in the personal cabinet.
How do I register on the FOX website?
Create an account on the sign-up page: enter your email address and confirm it. After the first sign-in you get 30 days of free access to FOX Professional — no card required.
How do I subscribe?
Sign in to the personal cabinet, choose a plan — €9.99 per month or €89.99 per year — and a payment method: PayPal or cryptocurrency. Access opens once the payment is confirmed; the current price is shown at checkout.
How do I cancel a FOX Professional subscription?
A PayPal subscription can be cancelled at any time in the automatic payments settings of your PayPal account. Future charges stop, and access remains until the end of the period already paid for or of the trial.
Which payment methods are available?
Payment is arranged in the personal cabinet. Two methods are available: PayPal (a subscription with automatic charges) or cryptocurrency (payment by invoice with manual confirmation, no automatic renewal). FOX does not collect or store bank card numbers, CVV codes or private keys.
Can I get a refund?
A consumer may withdraw from the contract within 14 days; withdrawal and refunds are described in section 5 of the Terms of Service. The rights the law gives a consumer remain in force. To ask about a refund, write to contact@foxtradingcapital.com with the email address of your account and the date of the payment.
What if a payment fails?
Access opens only after the payment is confirmed. If a PayPal subscription charge fails, PayPal suspends the subscription and access ends; a cryptocurrency payment is confirmed manually once the funds arrive. If money was charged and there is no access, write to contact@foxtradingcapital.com.
Analytics and data
How does FOX analytics work?
For each instrument FOX compares technical readings across several timeframes, levels, the fundamental backdrop and related markets and brings them together in FOX View: the base scenario, what confirms it, what invalidates it and the nearest event risk. When the factors disagree or data is insufficient, FOX says so. It is analytics, not a trading signal.
Which instruments does FOX analyse?
FOX analyses EUR/USD, GBP/USD, USD/JPY, USD/CHF, USD/CAD, AUD/CAD, AUD/JPY, AUD/NZD, EUR/AUD, XAU/USD, XAG/USD, Brent, WTI and DXY, and in FOX Professional also the stock indices S&P 500, Nasdaq 100, Dow Jones, Russell 2000 and DAX 40.
Where does FOX get its data and how current is it?
FOX uses official macroeconomic sources and approved market-data sources. Published data carries its source and update time; if data is stale or unavailable, the section says so.
How does the AI Assistant work?
The AI Assistant in FOX Professional answers questions about the data of the selected instrument: it explains the conclusion and the factors for and against. It relies on the same data as the platform and gives no individual investment advice.
Are FOX materials trading signals and is any result guaranteed?
No. FOX materials are informational and analytical and are not an individual investment recommendation or an instruction to open or close a position. Trading in financial markets involves risk, and past performance does not guarantee future results.
About FOX
What is FOX Trading Capital?
FOX Trading Capital is an analytics platform that organizes economic events and market data for the supported instruments.
What services does FOX provide and what is FOX Protocol?
FOX provides information and technology services: FOX Professional analytics and rental of trading algorithms for MetaTrader. FOX Protocol is the methodology of FOX Professional: how the economic calendar, Trading Windows, intermarket and fundamental data are checked, compared and turned into structured market context.
Is FOX a broker and does it trade for the user?
No. FOX Trading Capital is not a broker, does not open accounts, does not accept client funds and does not open or close trades on a user's behalf. All trading decisions are made by the user.
Does FOX offer investments or capital management on this site?
No. FOX services on this site are FOX Professional analytics and software rental. Through the site FOX does not accept investments, does not open investment accounts, does not hold client funds, does not recommend a broker and does not offer to manage capital.
Are FOX Professional and the algorithms the same thing?
No, they are two separate products. FOX Professional is analytics on the site by subscription. Algorithms are advisors the user rents and runs on their own trading account. FOX offers no investment products (PAMM included).
Is identity verification (KYC) required for FOX services?
Registering on the FOX website requires only an email address and its confirmation; no identity document is requested for ordinary registration.
Trading accounts
How do I connect a trading account?
MT4/MT5 account monitoring is still in development and is not available in FOX Professional yet. When it launches, connections will be read-only — through a FOX program in your terminal with a one-time token from your cabinet. FOX never asks for trading-account passwords — neither the main nor the investor one. We will announce the launch separately.
Trading algorithms
What does a client get when renting an algorithm?
A limited, non-exclusive, non-transferable licence to use a particular trading algorithm (expert advisor) for the paid term on the trading account the licence is bound to. The source code is not transferred; the rights to the algorithm remain with FOX.
How does a rental work and does it renew automatically?
The price and term are shown on the product card and at checkout. A rental does not renew automatically and creates no recurring charges: each term is arranged separately. When the term ends the licence stops working and the advisor opens no new positions.
Is there demo access to the algorithms?
For algorithms that offer it, demo access is free for 7 days, once per account and product, and only for a demo account of the trading terminal.
Which platforms do the algorithms run on?
FOX algorithms are expert advisors for MetaTrader 4 and MetaTrader 5. The platform and readiness of each product are shown on its card in the algorithm catalogue.
What are the risks of using the algorithms?
The operation of an algorithm does not guarantee income, and past results do not guarantee future ones. Leveraged trading can lead to a partial or total loss of capital. The settings, the position size and the decision to run it on their own account are the user's.
PAMM
What is PAMM?
PAMM is a broker's technical system that pools the funds of several investors in a manager's account and allocates the result in proportion to each investor's share. Accounts, funds, deposits and withdrawals are with the broker; trading decisions are the manager's. The published return of a manager's account is not the return of an individual investor. More in the educational material about PAMM.
Does PAMM guarantee a profit and what are the risks?
No. No return is guaranteed, and past performance does not guarantee future results. Invested capital may be lost in part or in full; currency and leveraged instruments involve substantial risk.
Support and partner program
How can I contact FOX?
Write to contact@foxtradingcapital.com. Describe your question in the message — a person will reply.
What is the FOX Partner Program?
You recommend FOX and receive a reward: 25% of confirmed FOX Professional payments and 20% of confirmed algorithm rental payments made by the clients you refer — for 12 months after the client's first payment. The terms and the application are on the partner program page.
How is the partner reward paid out?
The reward is recorded on the partner's balance in the cabinet under the program rules. The method, the minimum amount and whether withdrawal is currently available are stated on the partner program page and in the partner cabinet.
